In January 2012 we were extremely lucky to have Josephine join our client services team. Josephine has a Bachelor of Arts majoring in criminology; she has been working in the financial services for several years and prior to that she was employed as a team leader in Centrelink for several years.
Josephine acts as our Centrelink Liaison officer, as such she visits the local Centrelink office regularly to lodge client documents etc. Since we started our association with AMP Financial Planning and the Cancer Council Pro Bono initiative, our team, and Josephine in particular has developed an extensive skill set in dealing with insurance claims and having terminal illness claims paid out. As she explains it, 'it's a privilege to be involved in such a meaningful capacity during the hardest times people face'. Josephine acts as our Pro Bono case co-ordinator with the Cancer Council.